I need to vent my frustrations over Sym Jessie yet again, in fact I can’t believe I’m the only individual that’s at the end of their tether with this blighted product.
Issue 1 – During a busy week I cannot send mail due to certificate issues.
Quote ‘This recently reared it's head again on the latest server Letsencrypt certificate update, all the iPhone users once again could not send email and had the same certificate not trusted message with no ability to Trust the Certificate.’
Issue 2 – The machine’s certificates have expired and cannot be updated.
Quote ‘Scheduled renewal of the Letsencrypt certificates is sure to cause mail delivery issues for those using iPhones. My users are spread across third world countries.’
Issue 3 – The machine cannot be seen in browser to get at webmail
Moreover, none of the ongoing issues, potential solutions and workarounds are documented within the Sym Jessie docs. It would save us all an inordinate amount of time and frustration if the documentation was updated and simplified to address ongoing issues.
How do I remove the old certificates and reinstall a fresh set of certificates?
How do I remove the existing Lets encrypt certificates and install professional certificates?
I acknowledge that Wheezy is fast approaching the end of its shelf life so I suspect, that sadly, I've reached a bit of a cross roads in terms of hosting with Bytemark. Don't get me wrong Symbiosis has been brilliant but the current version has ongoing issues that brings into question its utility as a business tool. Unless these issues are addressed then we’ll probably reserve Symbiosis for hobby hosting and move our business domains to alternative and more robust hosting.
Unimpressed - Pete
Update - I finally gave up on SymJessie this afternoon.
After contacting support (shame one still has to contact Bytmark to reallocate dns auth) I moved the affected domain back to a SymWheezy machine and within minutes I could send and receive mail without being dogged by issues – hallelujah!
I just haven't found SymJessie robust enough for business hosting. More annoyingly the documentation
fails to mention any of the ongoing issues with this product. Thank heavens I conducted a certain amount of testing before attempting what could have been a disastrous upgrade from Wheezy to Jessie.
I took great pleasure in deleting the SymJessie server from my account; just saved myself a lot of ass pain and £20 per month.