“Retrospective Network Maintenance
… involving the installation of a new core switch
…connecting customer servers in Reynolds house”
I’m sure I can’t be the only one who thinks this message was too important in its potential impact, and far too vague in its scope, to be considered adequate and posted as a ‘retrospective’ message.
Although there is an apology contained within it, it sounds so unlike the usual maintainance message and too much like the sort of treatment I’ve had in the past from other hosting companies. It leaves me with the uncomfortable thought that Bytemark now appears to be less able to communicate adequately with their customers.
I don’t know whether this is a one-off blip or a sign that the Bytemark/customer relationship is creaking - for whatever reason.
Anyone else have comments?