Has anyone any experience with CiviCRM - https://civicrm.org/ - or other CRM like systems that would be suitable for use by a volunteer run charity?
This means it needs ideally to be hosted and probably web based - as the users are distributed and tend to be using all sorts of devices. There is also a strong implication of cheap/free/incredible-value-for-money.
Initial goals are to have a system that:-
- Keeps track of all our hirers contacts (multiple people for each hirer)
- Keeps track of (email) conversations with those people
- Holds additional info against hirers
This is an area I have little experience in so would appreciate anyone who has worked with this sort of system. Getting things wrong looks like it could have a fair cost in time etc