Christmas 2015 - Our Support Cover


#1

We need a break too. :smile:

However, our support team will be available should you need us. You can continue to contact us by email at any time. The support team will be available to address your emails and take your support calls at the following times.

  • December 24th - Normal service
  • December 25th - Urgent issues only
  • December 26th - Urgent issues only
  • December 27th - Urgent issues only
  • December 28th - Urgent issues only
  • December 29th - Normal service
  • December 30th - Normal service
  • December 31st - Normal service
  • January 1st - Urgent issues only
  • January 2nd - Urgent issues only
  • January 3rd - Urgent issues only
  • January 4th - Back to normal :frowning:

As always, if you have a business critical problem you can use our urgent support address. This is available 24 hours a day and will be responded to within 60 minutes. Our on-call team will be available without interruption over the Christmas period.

Thanks to everyone for your support in 2015. We’re looking forward to an even better 2016!